Accessibility Statement
Last updated: February 21, 2024
Ritexoi is committed to ensuring that its website and online services are accessible to all users, including those with disabilities. We continuously work to improve the accessibility of our digital content and strive to meet recognised international accessibility standards.
Our Commitment
We believe that everyone deserves equal access to information and functionality. Our goal is to provide a website experience that is perceivable, operable, understandable, and robust for all visitors, regardless of the technology they use or any accessibility needs they may have.
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, as published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible to people with a wide range of disabilities.
Scope
This statement applies to all pages and features available on the ritexoi.com domain, including our webinar platform, registration flows, learning materials, and all publicly accessible content.
Accessibility Features
Keyboard Navigation
All interactive elements on our platform are designed to be fully operable using a keyboard alone. Users can navigate through menus, forms, and interactive controls without requiring a mouse or pointer device.
Screen Reader Compatibility
We use semantic HTML markup and appropriate ARIA (Accessible Rich Internet Applications) attributes to ensure compatibility with commonly used screen reader software. Meaningful alternative text is provided for non-text content where applicable.
Colour and Contrast
We design our interface with sufficient colour contrast between text and background elements to support users with low vision or colour vision deficiencies. We aim to maintain a contrast ratio that meets or exceeds WCAG 2.1 Level AA requirements.
Resizable Text
Text on our platform can be resized using standard browser controls without loss of content or functionality. Our layouts are designed to remain usable at increased text sizes.
Descriptive Links and Labels
Links, buttons, and form controls include descriptive labels to ensure their purpose is clear to all users, including those relying on assistive technologies.
Video and Multimedia
Where video content is provided, we work to include captions and, where feasible, audio descriptions. We are committed to expanding captioning and transcript availability across our webinar library.
Known Limitations
While we strive for full accessibility, some areas of our platform may not yet fully meet all accessibility standards. We are actively working to identify and address these gaps. Known areas under active improvement include:
Third-party content: Some embedded tools or content provided by third-party services may not fully conform to accessibility guidelines. We work with our partners to encourage and support accessible practices.
Legacy content: Older materials hosted on the platform may not yet have been updated to current accessibility standards. We are progressively reviewing and updating this content.
Complex interactive elements: Certain advanced webinar features, such as live polling and real-time collaboration tools, are being reviewed and improved to ensure full accessibility compliance.
Assistive Technology Support
Our platform is designed to work with a range of assistive technologies, including but not limited to screen readers, voice recognition software, and alternative input devices. We test our platform with commonly available assistive tools and aim to maintain broad compatibility.
Feedback and Contact
We welcome feedback on the accessibility of our website and services. If you experience any barriers when accessing our content, or if you require information in an alternative format, please contact us. Your feedback helps us continue to improve.
You can reach our support team through the following channels:
Email: [email protected]
Phone: +353 94 903 1007
Postal address: 15 Northburg Ct, Eleven Ballyboes, Greencastle, Co. Donegal, F93 PK64, Ireland
We aim to respond to accessibility-related enquiries within five business days. Where a request relates to access to specific content or functionality, we will work to provide a suitable alternative or solution in a timely manner.
Ongoing Efforts and Roadmap
Accessibility is an ongoing priority for us. We regularly review our platform against current accessibility standards and incorporate improvements as part of our standard development process. Our efforts include:
Regular audits: Periodic accessibility reviews are conducted to identify and address issues across our platform.
Team training: Our development and content teams receive training on accessibility best practices to ensure new features and content meet required standards from the outset.
User testing: We engage with users who have diverse accessibility needs to gather real-world feedback and validate improvements.
Standards monitoring: We monitor developments in accessibility guidelines and web standards to ensure our practices remain current and effective.
Third-Party Tools and Services
Our platform integrates with third-party services to deliver certain features, including live streaming, payment processing, and communication tools. While we select partners who demonstrate a commitment to accessibility, we cannot guarantee that all third-party components fully meet accessibility standards. We encourage users to report any specific third-party accessibility issues so we can raise them with the relevant providers.
Formal Complaints
If you are not satisfied with our response to an accessibility concern, you may escalate your complaint by contacting us in writing at the postal address provided above. We are committed to resolving all accessibility-related concerns fairly and transparently.
Updates to This Statement
This accessibility statement is reviewed and updated periodically to reflect changes to our platform and our accessibility practices. The date at the top of this page indicates when the statement was last revised. We encourage you to review this statement from time to time to stay informed of our current approach.